We are open to all and take bookings from around the world

• To book a place on a LGBTQ+ friendly adventure holiday or UK adventure please pay your deposit online and we will contact you. During the booking process you may need to fill out a form detailing exactly what you require. This can be done on the website via the 'Book Your Place' tab or via bank transfer. For our bank details please contact us.

• We are open to all, you do not have to be LGBTQ+ to come on our expeditions or adventures. You need to agree to our equality for all and non-discriminatory policy.

• You can pay in America Dollars, Euros, Canadian Dollars, Swiss Francs and any number of other currencies. When you pay with your credit card our website will convert the price advertised into your currency according to the currency exchange rates on that day. If you would like to know exactly how much that is before paying please contact info@prideexpeditions.co.uk on the day you wish to pay.

• A deposit holds your place on a trip and is refundable until enough deposits have been received for the trip to be viable. At this stage you will be issued with an expedition confirmation notice. This is the point in-country bookings will be made and your deposit will become non-refundable. Once an expedition has been confirmed you will receive a payment schedule detailing payment deadlines for the expedition or trip.

• If you wish you can pay for the expedition or UK adventure in one payment or split it out according to the payment schedule depending on your financial situation.

• For further information about any of our trips or to discus booking a place please email us.

PASSENGER PROTECTION POLICY FOR INSOLVENCY COVER IN RESPECT OF THE UK REGULATIONS 2018, DIRECTIVE (EU) 2015/2302 OR THE LOCAL APPLICABLE LAW IN THE COUNTRY OF RESIDENCE ONPACKAGE TRAVEL & LINKED TRAVEL ARRANGEMENTS

This Policy Summary is not a contract of insurance. It outlines the cover under the policy.

PARTIES INVOLVED - Policyholder: Pride Expeditions Ltd

Insured Person(s): The person(s) having made a payment or on whose behalf a payment has been made to the Policyholder for Package Travel or Linked Travel Arrangements. The Insured Person is the beneficiary under this policy, but they are not a contracting party under this policy.

The insurance cover provided under this policy has been arranged for the Policyholder by International Passenger Protection. Cover is provided by Liberty Mutual Insurance Europe SE UK Branch, as the insurer.

WHO IS THE INSURER?

This policy is underwritten by Liberty Mutual Insurance Europe SE through its United Kingdom branch. Liberty Mutual Insurance Europe SE (London branch) (LMIE UK) trading as Liberty Specialty Markets, a member of the Liberty Mutual Insurance Group. LMIE UK is a branch of Liberty Mutual Insurance

Europe SE (LMIE). LMIE is supervised by the Commissariat aux Assurances and licensed by the Luxembourg Minister of Finance as an insurance and reinsurance company. Liberty Mutual Insurance Europe SE (UK branch) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (reference number 829959).

LMIE UK’s address is 20 Fenchurch Street, London EC3M 3AW. www.libertyspecialtymarkets.com.

WHO IS THIS INSURANCE FOR?

If you have booked Package Travel Arrangements or Linked Travel Arrangements with Pride Expeditions then an insurance policy has been arranged by us at our expense in the event of our insolvency. This insurance is for your benefit as the Insured Person(s).

For the purposes of this policy, Package Travel Arrangements or Linked Travel Arrangements as defined in either the UK Regulations 2018, Directive (EU) 2015/2302 or the law applicable to the country of residence of the Policyholder on package travel and linked travel arrangements and

booked through the Pride Expeditions.

WHAT DOES THIS INSURANCE COVER?

If the Package Travel Arrangements or Linked Travel Arrangements booked through Pride Expeditions are cancelled or are cut short due to the Policyholder becoming insolvent or having an administrator appointed and being unable to provide agreed services, this insurance covers the

Insured Person(s) for:

If Cancelled Before Departure:

Loss of either deposit(s) or the full price of the Package Travel Arrangements or Linked Travel Arrangements paid in advance to the Policyholder.

If Cancelled After Departure:

Following any Package Travel Arrangements or Linked Travel Arrangements being cut short:

1. the money back on any of the travel arrangements that cannot be provided; or

2. the continuation of the Package Travel or Linked Travel Arrangements, where we agree this is possible; and if the Package Travel or Linked Travel Arrangements includes transport of the Insured Person

3. the provision of assistance services and additional costs reasonably and necessarily incurred to enable the Insured Person to return to the original country of departure including, if necessary, the financing of accommodation prior to the Insured Person’s return.

WHAT IS NOT COVERED?

A. There is no cover under this policy for any claim or loss in anyway caused by or resulting from:

War

1.a) war, invasions, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, rebellion, revolution, insurrection, riot, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power,

confiscation or nationalisation or requisition or destruction of or damage to property by or under the order of any government or public or local authority,

b) any action taken in controlling, preventing or suppressing a) above.

Nuclear

2.(a) loss or destruction of or damage to any property whatsoever or any loss or expense whatsoever resulting or arising therefrom or any consequential loss

(b) any legal liability of whatsoever nature directly or indirectly caused by or contributed to by or arising from

(i) ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel

(ii) the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component thereof.

B. There is no cover under this policy for any:

Indirect Losses

1. Travel arrangements not forming part of package travel arrangements or linked travel arrangements.

Prior known circumstances

2. Loss when the date of financial failure of the policyholder is before the start of the policy period.

Prior recovery

3. Claim where the insured person(s) has already received reimbursement of their net ascertained financial loss.

Travel Intermediaries

4. Financial loss a travel intermediary sustains in relation to any insolvency of a Policyholder whilst acting on behalf of an Insured Person.

For the purpose of this policy, examples of a travel intermediary are travel agents, booking agents, or any agent that participates in the sale and/or brokerage of travel and tourism or related products and services.

HOW TO MAKE A CLAIM

Step 1:

Download the relevant claim form.

Step 2:

Complete all documents and supporting information, then hit send.

Step 3:

Our claims partners work quickly and carefully to assess and resolve your claim. If any incident occurs which could result in a claim, the insured must do the following:

Notify Sedgwick Claims Management Services as soon as possible, quoting the name of the Policyholder and the reference TOFI UK/1 and giving full details of what has happened by one of the following methods:

● Online claims reporting: www.ippfinancialfailure.com/claims.asp

Using the online form captures the key details we need to handle the claim as quickly as possible.

● Telephone: +44 (0)345 266 1872

● Email: ippclaims@uk.sedgwick.com

● IPP Claims at Sedgwick

14-16 Park Place

Cardiff

CF10 3DQ

If the Insured Person is abroad at the time of the Financial Failure of the Policyholder and does not wish to make their own arrangements to get back to their country of departure then We will provide services to assist with their return to their country of departure.

If the Insured Person does not comply with the above, the claim may not be paid, or any claim payment could be reduced.

International Passenger Protection Insurance

Pride Expeditions Terms & Conditions example

Medical Questionnaire example

International Banking Details